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Having a difficult discussion with a difficult employee is a real test of effective communication. Many managers avoid these discussions because they assume the conversation will be full of conflict. Learn how to improve effective communication by talking less, listening more…..and reduce the pressure on yourself as a result.

Having a difficult discussion with a difficult employee is a real test of effective communication. Many managers avoid these discussions because they assume the conversation will be full of conflict. Learn how to improve effective communication by talking less, listening more…..and reduce the pressure on yourself as a result.

Entering into a “difficult conversation” to discuss a problem is not a task that many relish. Why would they? They find it an uncomfortable experience for themselves, they are nervous about the potential conflict it may lead to and given the choice, it is easier to postpone the “difficult conversation” in the hope that the issue will somehow resolve itself.

Social media is an additional marketing tool that should be used in conjunction with other marketing tools and businesses cannot afford to ignore it.

Have you ever banged your head against the desk because someone who works for you failed to carry out what you thought was a simple request but got it all wrong? Not a pleasant experience for either of you. When you said: “Sort out that storero…

If you are marketing your business on your own, then you are probably working on a low budget or your business is too small to support large advertising campaigns. Even with larger budgets, people prefer to be cautious in these times of financial crisi…